You are wrong if you think that mobile apps are only for big-name brands and not for small business. Nowadays, more
and more small businesses are following the mobile application trend, knowing that a useful mobile strategy means
more than just a mobile-friendly website.
Here are some benefits that'll make any entrepreneur go down this path sooner rather than later.
1. Be Visible to People at All Times
According to statistics, the average person spends more than two hours a day on his or her mobile phone. Only a few of applications make up the bulk of this complete usage, but it is a fact that every user has to unlock, scroll, and scan their mobile for the apps they’re searching for. Being “in the way” is an advantage for your company, as a human being's mind unconsciously does record every image, text and especially a well-designed app icon it comes across.
2. Build a Direct Marketing Channel
The most significant benefit of having a mobile app is that all the information you would like to provide to your clients is right at their fingertips. Through the push notifications, you are getting even closer to interaction, and can easily tell customers about the products and services whenever you want to.
3. Provide Value to the Customers
Instead of clinging to the traditional point-collection card, make it easier for your customers by letting them collect their rewards via your mobile app.
4. Build Brand and Recognition
A mobile application for your business can considerably add to your brand awareness. Create an app that has features people will love, while at the same time is excellently branded and attractively designed. The more frequently you can get customers involved with your app, the sooner they will prefer to purchase your product or service
5. Improve Customer Engagement
A messaging (or help desk) feature in the app can really make a difference in the way you interact with your clients.
6. Stand Out From the Competition In The Field
Nowadays mobile apps at the small business level are quite rare, and this is precisely where you can take a big leap
ahead of the competitors in the field. Be the first in your field to have a mobile app to your clients. They are
going to be amazed by your extraordinary approach.
7. Improve Customer Loyalty
Lastly, the best reason why you should consider having a mobile app for your business is customer loyalty. We eventually lose our impact on the customers because of the extensive amount of advertising surrounding us all. A mobile app will help us go back to making a genuine and sincere bond with the customers and making them a loyal admirer of your product or service.